09-18-2017, 06:06 PM
Linda described a situation where a worker's carelessness caused water damage in the house.
LINDA WILCOX: I remember we walked up to the master bedroom and I showed them the bathroom and what had happened. And I said, oh I can't close the window. Well John gets in the bathtub, he yanked open the shutter and he slammed the window down. He's standing there in the bathtub with his stocking feet. I'd gotten most of the water, but it would like creep up between the tiles, and he got his feet wet. He got really ticked. You could see it in his face, it was like his eyes changed color he was so mad. But he has extreme self-control and unless you're looking for it, you miss it. But I looked at him and I thought, this guy's ticked. Although he wasn't acting it and he didn't say it, he just very calmly said, 'man I'm going to fire Jay right now, he's gonna pay for this.
PETER BOYLES: How was it Jay's fault?
LINDA WILCOX: Well, cause he left the window open. Jay forgot and left the window open and when it blew in, it turned the water on. That's what turned the water on.
PETER BOYLES: Was Jay fired?
LINDA WILCOX: Actually, he wasn't and insurance covered the cost and I guess John forgot about it.
My comment - - She said earlier that she was like "furniture" in that house, didn't spend much time with John and so on - - and now he is very upset, speaking calmly and telling her he was going to fire someone? Sorry, but John would most likely have said nothing in that situation, at least not to her. Remember, according to her, he didn't say a word when he shut off the vacuum.
I have found John to be a man who hates confrontation and understands silence is usually the better way to respond.
LINDA WILCOX: I remember we walked up to the master bedroom and I showed them the bathroom and what had happened. And I said, oh I can't close the window. Well John gets in the bathtub, he yanked open the shutter and he slammed the window down. He's standing there in the bathtub with his stocking feet. I'd gotten most of the water, but it would like creep up between the tiles, and he got his feet wet. He got really ticked. You could see it in his face, it was like his eyes changed color he was so mad. But he has extreme self-control and unless you're looking for it, you miss it. But I looked at him and I thought, this guy's ticked. Although he wasn't acting it and he didn't say it, he just very calmly said, 'man I'm going to fire Jay right now, he's gonna pay for this.
PETER BOYLES: How was it Jay's fault?
LINDA WILCOX: Well, cause he left the window open. Jay forgot and left the window open and when it blew in, it turned the water on. That's what turned the water on.
PETER BOYLES: Was Jay fired?
LINDA WILCOX: Actually, he wasn't and insurance covered the cost and I guess John forgot about it.
My comment - - She said earlier that she was like "furniture" in that house, didn't spend much time with John and so on - - and now he is very upset, speaking calmly and telling her he was going to fire someone? Sorry, but John would most likely have said nothing in that situation, at least not to her. Remember, according to her, he didn't say a word when he shut off the vacuum.
I have found John to be a man who hates confrontation and understands silence is usually the better way to respond.